case study
How Aviva deployed more than 80 AI models across insurance claims and reported 23-day faster liability decisions, 65% fewer complaints, and higher NPS.
Insurance
Specialized models for claims, service, underwriting support, and operational decision workflows.
Systems designed for high-volume work where accuracy, traceability, latency, and unit economics all matter.
Case studies
2 articles
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case study
[Case Study] Zero-Hold Claims Intake: Branch's Voice AI FNOL Deployment
Conscious Engines
How Branch and Liberate deployed voice AI for first notice of loss in eight weeks, with zero hold, 43% adoption, and shorter claim calls.
Blog posts
3 articles
article
Explore insurance AI solutions for distribution, underwriting, claims, fraud, service, documents, voice and policy operations.
article
The First Five Minutes of a Claim
Conscious Engines
How AI first notice of loss combines voice, document and image evidence to improve claim intake, triage and customer response.
article
Policy Language Is Not Plain Language
Conscious Engines
A technical guide to insurance policy language AI for coverage retrieval, clause comparison, service and human-reviewed decisions.